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Depending on inquiry, reply may take some time.
We will ensure the client’s personal information is as accurate and up to date as possible. In order to prevent any illegal or unauthorised access to your information or the loss, damage or leak of personal information, we will maintain the security system and keep the control systems up to date and provide staff training.
Objective of personal information
Personal data we received from you will be used in the context of our communication to you or when we address questions from you, via email or sending you information.
No disclosure or transfer of personal information
Except under the circumstances:
- When we have your consent
- When disclosing to a third party that we outsource a business to, in order to provide service that you requested; or
- When we are legally required to disclose under the law
We shall not disclose personal information to a third party.
Personal Information Safety Measures
We take all the possible security measures to ensure the accuracy and safety of personal information.
Enquiries by the Customer
Should the customer require us to edit or delete their personal information, we will handle this after verifying the customer’s identity.
We will comply with Japanese privacy laws and regulations applicable to the personal information we hold and will review the policy from time to time for better compliance.